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Privacy Policy

At http://water-feature-hardscaping.trustedstandard.com, commonly referred to as water-feature-hardscaping (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This document serves as our Privacy Policy, detailing how we handle the collection, storage, access, and processing of personal data in a manner compliant with a range of privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy applies to all interactions with our website, applications, services, and products available at http://water-feature-hardscaping.trustedstandard.com. Please note that this privacy policy does not extend to external platforms, applications, products, or services that may be accessed through our platform, each of which will have its own separate privacy policies.

Our privacy policy covers the following processing activities:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites linked to this Privacy Statement.
  3. Engaging with communications from us, including newsletters, emails, calls, or texts/SMS.

We collect a variety of personal data to provide and improve our services. This includes:

  • Account Information: To manage user accounts and enable secure login.
  • Payment Information: For processing transactions and preventing fraud.
  • Financial Information: To facilitate financial activities such as billing and account management.
  • Purchase Information: To track orders, warranty information, and provide customer support.
  • Mobile Device Identifiers: For enhancing mobile experiences and analytics.
  • Location Data: When necessary for location-based services or store locators.
  • Feedback: To improve our products and services.
  • Social Media Information: To engage with users on social media platforms, subject to their privacy settings and terms.
  • Product Information: To personalize product recommendations and support.

We gather this data through various means, including user input, interactions within our services, and automated technologies like cookies and tracking tools. Additionally, we may receive personal data from third parties, each of which is processed in accordance with their own privacy policies.

Our website uses cookies to enhance user experience, provide customized content, and perform analytics. These cookies are categorized as Strictly Necessary for the functioning of the site, Preference for remembering user preferences, and Analytics to help us understand how our site is used. Users can manage and disable non-essential cookies through our dedicated Cookie Manager.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Once these purposes are fulfilled or the retention period has expired, we take steps to delete or anonymize the data in a secure manner.

To safeguard your personal data, we implement organizational and technical measures, including data encryption and the use of secure third-party processing services.

We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect or retain, personal data from users under 18 years of age without parental consent or as required by applicable law.

Under this policy, you have a range of rights concerning your personal data, which may include the right to access, rectify, erase your data, restrict processing, obtain a copy of your data, object to processing, and non-discrimination. These rights can vary depending on your jurisdiction. To exercise any of these rights, please reach out to our privacy team.

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or requirements under the law. Any changes will be posted on our website with an updated effective date.

For inquiries, unsubscribe requests, or to address any data-related concerns, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your privacy and data security are of paramount importance to us.

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